You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If you have a question please call us at 717-627-3358 to discuss the item in question.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Currently we only ship to the US including Hawaii and Alaska. We normally ship USPS priority mail.
We strive to ship all orders within 48 hrs. We strive to maintain an accurate inventory so if an item can be purchased we have it in stock but we are a brick and morter store so it is possible that something could be out of stock. We will notify you immediatly if this occurs with a date of when the item will be back in stock, and you can choose to cancel the item for a full refund or wait for the item arrives and we will then ship your order.